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Mandarin Oriental Ritz, Madrid

Exclusive Complimentary Perks

  • A Room Category Upgrade Subject to Availability at Check-In
  • Complimentary Full Breakfast x 2 Daily in Gastronomic Restaurant
  • A $100 F&B or Spa Credit*
  • Free Internet Access
  • Late Check-Out, subj to avails. upon Request

  • * The Credit is a "one time" credit per stay, which applies even when back-to-back reservations for a consecutive stay are booked.

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Perks Comparison

Amenity / Perk Standard Online Booking WhataHotel! Booking
Daily Breakfast Room Only (Breakfast is Usually Extra) Free Breakfast for 2 Daily
Room Upgrade None Priority Upgrade if Available at Check-in
Hotel Credit None $100 Credit
Internet Access At an Additional Charge Free Wi-Fi Access
Any Special Offer Not Combinable With Any Other OfferVaries Combinable with the Exclusive Perks

*The Perks are verified by Lorraine Travel, a Preferred Partner agency, in business since 1948.

Frequently Asked Questions:


What is the best way to book Mandarin Oriental Ritz, Madrid?

The best way to book Mandarin Oriental Ritz, Madrid is through WhataHotel!, operated by Lorraine Travel, a Preferred Partner of Mandarin Oriental. Founded in 1948, Lorraine Travel brings over 75 years of expertise in luxury travel, ensuring you receive exclusive benefits including complimentary daily breakfast for two, a $100 property credit ($200 for suites), potential room upgrades based on availability, and VIP status throughout your stay at this legendary Madrid resort.


Where is Mandarin Oriental Ritz, Madrid located?

Mandarin Oriental Ritz Madrid is perfectly positioned between Retiro Park and Madrid's cultural triangle, including the Prado Museum, Thyssen-Bornemisza Museum, and Centro de Arte Moderno Reina Sofia. Guests can enjoy easy access to the Teatro de la Zarzuela and are ideally located near the headquarters of national and international banks, financial institutions, and the Madrid stock exchange. The hotel is conveniently located just 15 km from Madrid-Barajas Airport.


What dining options are available at the hotel?

Guests can enjoy exceptional dining experiences at five distinctive venues: the signature gastronomic restaurant for fine dining, the elegant Palm Court for refined cuisine, the scenic Ritz Garden for al fresco dining, the sophisticated Ritz Bar for cocktails and light fare, and the exclusive Champagne Bar for celebratory moments with premium champagnes and caviar.


What types of rooms and suites are available?

The hotel offers 100 rooms and 53 suites, many overlooking the Prado Museum or Plaza de la Lealtad with French balconies. Guests can enjoy marble bathrooms with separate bath and shower plus double basins, HD LCD TV, CD/DVD player, large desk, three 2-line speakerphones, and notebook-sized safes. Junior Suites include complimentary streaming WiFi and one-way airport transfer, while Ritz Suites feature roundtrip transfers and Park Suites include dedicated butler service.


What amenities and services does the hotel provide?

Guests can enjoy comprehensive luxury services including 24-hour front desk, room service, and security, plus concierge desk, valet parking, laundry, daily housekeeping, and turndown service. The hotel features a 24-hour fitness center, business services, accessible facilities, babysitting upon request, doctor on call, in-room entertainment systems, limousine service, and complimentary wireless internet access throughout all public areas.


What recreational activities are available nearby?

Guests can enjoy the onsite wellness center and health club, while nearby recreational activities include golf courses, bicycle rental with scenic bike trails, hiking paths, jogging trails, horseback riding, and nature preserves. The hotel also provides easy access to amusement parks, balloon rides, basketball courts, bowling alleys, dancing venues, ice skating at the ice palace, and indoor snow skiing at Xanadu Centre.


What is the hotel's cancellation policy?

Standard room reservations must be cancelled 24 hours prior to 3PM on the day of scheduled arrival to avoid a cancellation fee equal to one night's room charge plus tax. Premium suites (Ritz Suite, Mandarin Suite, Presidential Suite, and Royal Suite) require cancellation 3 days prior to arrival. All reservations must be guaranteed with a credit card at the time of booking.


What are the hotel's policies for children?

Families can enjoy generous child accommodations with up to 2 children 11 years of age and under staying free when sharing a room with adults. Complimentary rollaway beds are available for children 11 and under (maximum 1 per room, not available in standard rooms and junior suites), and baby cribs are provided at no charge. Please note that meals are not included for children.

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