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Grand Hyatt Shanghai

Exclusive Complimentary Perks

  • A Room Upgrade within 48 Hours of Booking*
  • Complimentary Breakfast x 2 Daily
  • A $100 Hotel Credit**
  • Free Wifi
  • Late Check-Out, subj to avails,upon request

  • For the perks to be applicable, a Two (2) Night Minimum Length of Stay is required. Checking Availability for a 1 Night Stay only, will render no results to select from although the hotel may have rooms available.

    * The Room Category Upgrade which could be completed within 48 Hours of Booking is "subject to availability" & “black-out” dates even when the next category is showing available. This is due to forecast levels of occupancy which are controlled by the hotel. In effect, there will be occasions where the hotel will not upgrade the reservation within 48 hours of booking but will still honor the upgrade if it is possible at time of check-in. Upgrades from a non-suite, room category to a suite are not applicable.

    ** The Credit is a "one time" credit per stay, which applies even when back-to-back reservations for a consecutive stay are booked.

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Perks Comparison

Amenity / Perk Standard Online Booking WhataHotel! Booking
Daily Breakfast Room Only (Breakfast is Usually Extra) Free Breakfast for 2 Daily
Room Upgrade None Priority Upgrade if Available at Check-in
Hotel Credit None $100 Credit
Internet Access At an Additional Charge Free Wi-Fi Access
Any Special Offer Not Combinable With Any Other OfferVaries Combinable with the Exclusive Perks

*The Perks are verified by Lorraine Travel, a Preferred Partner agency, in business since 1948.

Frequently Asked Questions:


What is the best way to book Grand Hyatt Shanghai?

The best way to book Grand Hyatt Shanghai is through WhataHotel!, operated by Lorraine Travel, a Preferred Partner of Grand Hyatt under The Hyatt Prive' Program. Founded in 1948, Lorraine Travel brings over 75 years of expertise in luxury travel, ensuring you receive exclusive benefits including complimentary daily breakfast for two, a $100 property credit ($200 for suites), potential room upgrades based on availability, and VIP status throughout your stay at this legendary Shanghai resort.


What dining options are available at Grand Hyatt Shanghai?

Guests can enjoy an exceptional culinary journey with six distinctive dining venues. Canton offers authentic Chinese cuisine, while Grand Cafe provides international favorites in a relaxed setting. For exclusive dining, Club Jin Mao delivers premium experiences, and Kobachi specializes in Japanese cuisine. The Grill features contemporary steakhouse fare, and Cucina serves Italian specialties, ensuring every palate is perfectly satisfied.


What are the cancellation policies at Grand Hyatt Shanghai?

To avoid a one-night penalty fee, guests must cancel their reservation at least 48 hours prior to arrival. A credit card hold is required at the time of booking, and minimum stay requirements may apply during peak seasons. We recommend reviewing the complete guarantee policy details when making your reservation.


What is the children's policy at Grand Hyatt Shanghai?

Children 12 years and under stay complimentary when sharing existing bedding with adults. The hotel accommodates a maximum of 3 adults per room, and extra beds can be requested using special arrangements. Please note that rollaway beds are not permitted in rooms with two double beds.


Does Grand Hyatt Shanghai offer airport transfer services?

Yes, airport transfer services are available for all guests. Please provide at least 24 hours advance notice to the hotel when requesting airport transfers. Transfer services are provided for a fee, and we recommend arranging this service well in advance of your arrival to ensure availability.

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Reservations are Eligible for Hotel Rewards Programs

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