Fairmont Mayakoba
Exclusive Complimentary Perks
- A Room Category Upgrade*
- Complimentary Breakfast for Two Daily
- A $100 Hotel Credit**
- Free WiFi
- Late Check-Out, Subj to Avails upon Request
* The Room Category Upgrade is subject to the availability of the next category from the category booked, at the time of check-in.
** The Hotel Credit is per stay and may be used towards Food & Beverage Charges or a Spa service on property valued at $100 or more. Same applies even when multiple reservations are made for a stay on consecutive days that result in “back-to-back” dates. There will only be a one-time Hotel Credit for the entire duration of any reservations over consecutive days.
Perks Comparison
| Amenity / Perk | Standard Online Booking | WhataHotel! Booking |
|---|---|---|
| Daily Breakfast | Room Only (Breakfast is Usually Extra) | Free Breakfast for 2 Daily |
| Room Upgrade | None | Priority Upgrade if Available at Check-in |
| Hotel Credit | None | $100 Credit |
| Internet Access | At an Additional Charge | Free Wi-Fi Access |
| Any Special Offer | Not Combinable With Any Other OfferVaries | Combinable with the Exclusive Perks |
*The Perks are verified by Lorraine Travel, a Preferred Partner agency, in business since 1948.
Frequently Asked Questions:
What is the best way to book Fairmont Mayakoba?
The best way to book Fairmont Mayakoba is through WhataHotel!, operated by Lorraine Travel, a Preferred Partner of Fairmont Hotels under Accor's HERA Program. Founded in 1948, Lorraine Travel brings over 75 years of expertise in luxury travel, ensuring you receive exclusive benefits including complimentary daily breakfast for two, a $100 property credit ($200 for suites), potential room upgrades based on availability, and VIP status throughout your stay at this legendary Mayakoba resort.
What dining options are available at Fairmont Mayakoba?
Guests can enjoy an exceptional array of dining experiences including HIX Bar, Lounge & Terrace, La Laguna Restaurant and Lounge, Café Maya, Fuego at Maykana, Brisas at Maykana, Bassano, Gaia at Maykana, Aqua at Maykana, Tauro Steakhouse, Las Olas Pool Bar, Hix Bar & Lobby Lounge, Cielo at Maykana, and La Cantina. Each venue offers unique culinary experiences ranging from casual poolside dining to upscale steakhouse fare.
What types of accommodations are available?
Guests can choose from an impressive selection of luxurious accommodations including Beach Front Casitas with private beach access, Signature Casita Suites with lagoon views and living rooms, Deluxe Casitas nestled in tropical gardens, Beach Front Suites with private plunge pools, Fairmont rooms with garden or resort views, Presidential Suites with infinity pools, and specialty suites like the Camaleon Presidential 2-Bedroom Suite and Tortuga Presidential Suite. Many rooms feature Balam Butler service for exclusive personalized experiences.
How do I get to Fairmont Mayakoba from the airport?
The closest airport to Fairmont Mayakoba is Cancun International Airport (CUN). Guests can enjoy convenient transportation options including rental cars available upon arrival at the airport, private transfers arranged through the resort concierge at myk.concierge@fairmont.com, or through the hotel's travel agency partner at www.maritur.com. The route takes you via Playa del Carmen to the Riviera Maya area.
What are the check-in and check-out times?
Guests can enjoy check-in starting at 3:00 PM (15:00) and check-out is until 12:00 PM (noon). This allows ample time to settle in and make the most of your departure day.
What is the cancellation policy?
Guests can cancel their reservation without charge up to 4:00 PM (local time), up to 7 days prior to arrival. Cancellations made beyond that timeframe will incur a charge equivalent to the first night's stay. All bookings must be guaranteed with a credit card.
What special services are included with suites?
Guests staying in select accommodations can enjoy exclusive Balam Butler service, which includes personalized attention and access to curated exclusive activities. Many suites feature private plunge pools, infinity pools, living rooms, dining areas, wrap-around balconies, and some include private beach access with dedicated stairways.