Grand Velas Riviera Maya
Exclusive Complimentary Perks
- A Room Category Upgrade subject to availability at Check-In
- Complimentary Full Breakfast for Each Guest Daily
- A $50 Spa Services Credit
- Free WiFi
- Late Check-Out, subj to avails upon Request
What's Included? : • Breakfast & Lunch à la carte or buffet at Bistro, Azul and Chaká restaurants • Dinner à la carte at 5 signature restaurants: Frida, Cocina de Autor, Piaf , Sen Lin & Lucca • Life Fitness Center and classes • Non-motorized water sports (kayaks and boogie boards)* • 24-hour Personal Concierge • Smoke-free hotel • Taxes and gratuities • Premium domestic and international beverages at the Aqua Bars and throughout resort • Kids' Club with daily activities program • State-of the-art Teens' Club • Recreational activities program for kids & adults • Pool Concierge • Beach Concierge • Mini bar stocked daily
Perks Comparison
| Amenity / Perk | Standard Online Booking | WhataHotel! Booking |
|---|---|---|
| Daily Breakfast | Room Only (Breakfast is Usually Extra) | Free Breakfast for 2 Daily |
| Room Upgrade | None | Priority Upgrade if Available at Check-in |
| Hotel Credit | None | $100 Credit |
| Internet Access | At an Additional Charge | Free Wi-Fi Access |
| Any Special Offer | Not Combinable With Any Other OfferVaries | Combinable with the Exclusive Perks |
*The Perks are verified by Lorraine Travel, a Preferred Partner agency, in business since 1948.
Frequently Asked Questions:
What is the best way to book Grand Velas Riviera Maya?
The best way to book Grand Velas Riviera Maya is through WhataHotel!, operated by Lorraine Travel, a Preferred Partner of Leading Hotels of the World. Founded in 1948, Lorraine Travel brings over 75 years of expertise in luxury travel, ensuring you receive exclusive benefits including complimentary daily breakfast for two, a $100 property credit ($200 for suites), potential room upgrades based on availability, and VIP status throughout your stay at this legendary Cancun resort.
What dining options are available at Grand Velas Riviera Maya?
Guests can enjoy an exceptional culinary journey with 8 restaurants and 6 bars. The resort features award-winning establishments including Frida (Four Diamond Mexican Haute Cuisine), Sen Lin (Four Diamond Asian Fusion), Piaf (Four Diamond fine dining for ages 16+), and the Michelin Star awarded Cocina de Autor. Additional options include Azul for all-day dining, Lucca for Italian Mediterranean, Chaka, and Bistro, plus specialty bars like Sky Bar, Piano Bar, and Karaoke Bar.
What amenities are included at Grand Velas Riviera Maya?
Guests can enjoy an all-inclusive luxury experience featuring premium high-speed Wi-Fi, daily restocked minibar, 24-hour personal concierge service, pool and beach concierge, Life Fitness Center with classes, non-motorized watersports including snorkeling and kayaks, Kids Club and Teens Club, and unlimited premium domestic and international beverages at all bars.
What room types are available at Grand Velas Riviera Maya?
Guests can choose from luxurious suites across three distinct ambiances: Zen Grand Nature Suites surrounded by jungle, Ambassador Ocean View Suites with Caribbean views, and Grand Class Suites with plunge pools and ocean vistas. All suites feature air conditioning, minibar, whirlpool tubs, hairdryer, and data ports. Special accommodations include pool suites with private pools and family suites with connecting rooms.
What activities and entertainment are offered at Grand Velas Riviera Maya?
Guests can enjoy diverse recreational activities including beach yoga classes, cooking lessons, eco-tours, miniature golf, ziplining, and bungee. Evening entertainment features themed dinner nights, nightly shows, wine and tequila tasting, and romantic experiences. The resort offers Panchos drive-in movie theater for kids and a Teens Club with gaming pods, billiards, dance floor, and karaoke.
What spa and wellness facilities does Grand Velas Riviera Maya offer?
Guests can enjoy the award-winning SE Spa featuring a unique water ceremony, multiple treatment rooms, and wellness programs. The resort includes a Life Fitness Center with state-of-the-art equipment and fitness classes. Additional wellness amenities include beach yoga, three-tiered infinity pools, and dedicated spa concierge service to customize your relaxation experience.
What are the age policies and children's programs at Grand Velas Riviera Maya?
Grand Velas Riviera Maya welcomes families with age-specific programming. Infants (0-3 years) stay free, children (4-12 years) have a nightly charge of $170 USD, and teenagers (13-15 years) are charged $220 USD nightly. The resort features dedicated Kids Club and Teens Club facilities, with some restaurants offering early dining hours (6:00-7:00 PM) for younger guests before transitioning to adult-only ambiance.