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| Amenity / Perk | Standard Online Booking | WhataHotel! Booking |
|---|---|---|
| Daily Breakfast | Room Only (Breakfast is Usually Extra) | Free Breakfast for 2 Daily |
| Room Upgrade | None | Priority Upgrade if Available at Check-in |
| Hotel Credit | None | $100 Credit |
| Internet Access | At an Additional Charge | Free Wi-Fi Access |
| Any Special Offer | Not Combinable With Any Other OfferVaries | Combinable with the Exclusive Perks |
*The Perks are verified by Lorraine Travel, a Preferred Partner agency, in business since 1948.
The best way to book Andaz Mayakoba Resort Riviera Maya is through WhataHotel!, operated by Lorraine Travel, a Preferred Partner of Andaz Hotels under the Hyatt Prive' Program. Founded in 1948, Lorraine Travel brings over 75 years of expertise in luxury travel, ensuring you receive exclusive benefits including complimentary daily breakfast for two, a $100 property credit ($200 for suites), potential room upgrades based on availability, and VIP status throughout your stay at this legendary Mayakoba resort.
Guests can enjoy an exceptional culinary journey with five distinctive restaurants: Casa Amate offering authentic regional flavors, Cocina Milagro featuring innovative Mexican cuisine, Tinta del Pulpo specializing in fresh seafood, VeganBar providing plant-based delicacies, and Sotavento serving international dishes with stunning ocean views.
Guests can explore incredible nearby attractions including the vibrant nightlife of Playa del Carmen's Quinta Avenida, the historic Mayan ruins of Tulum and Chichen Itza, and exciting adventure parks like Xcaret, Xplor, Xel Ha, and the underground wonder of Rio Secreto - all easily accessible from the resort.
Standard reservations may be cancelled up to 72 hours prior to arrival (before 4pm hotel time) without penalty. Holiday stays from December 19-January 2 require full prepayment at booking and must be cancelled 60 days prior to arrival for a refund. All reservations are non-refundable within the specified cancellation windows.
Families are warmly welcomed with children 11 and under staying complimentary when sharing a room with parents. Pet lovers can bring one dog per room up to 50 pounds maximum weight, making this resort perfect for travelers who consider their furry companions part of the family.
The resort is beautifully situated in Mayakoba along the stunning Riviera Maya coastline. Guests can easily reach the property by taking Carretera Cancun-Tulum 307 to Mayakoba, located on the left at KM 298, where you'll discover a perfect complement to this luxury destination surrounded by pristine beaches and lush tropical landscapes.