Gran Meliá Fenix
Exclusive Complimentary Perks
- A Room Category Upgrade Subject to Availability at Check-In
- Complimentary Breakfast x 2 Daily
- 40 Euros Food and Beverage credit, per room, per stay (Excluding Paradero Desconocido Restaurant)
- Free Internet Access
- Late Check-Out, subj to avails. upon Request
Leaders Club Points Will Be Earned on Your Booking!
Perks Comparison
| Amenity / Perk | Standard Online Booking | WhataHotel! Booking |
|---|---|---|
| Daily Breakfast | Room Only (Breakfast is Usually Extra) | Free Breakfast for 2 Daily |
| Room Upgrade | None | Priority Upgrade if Available at Check-in |
| Hotel Credit | None | $100 Credit |
| Internet Access | At an Additional Charge | Free Wi-Fi Access |
| Any Special Offer | Not Combinable With Any Other OfferVaries | Combinable with the Exclusive Perks |
*The Perks are verified by Lorraine Travel, a Preferred Partner agency, in business since 1948.
Frequently Asked Questions:
What is the best way to book Gran Meliá Fenix?
The best way to book Gran Meliá Fenix is through WhataHotel!, operated by Lorraine Travel, a Preferred Partner of Leading Hotels of the World. Founded in 1948, Lorraine Travel brings over 75 years of expertise in luxury travel, ensuring you receive exclusive benefits including complimentary daily breakfast for two, a $100 property credit ($200 for suites), potential room upgrades based on availability, and VIP status throughout your stay at this legendary Madrid resort.
What dining options are available at Gran Meliá Fenix?
Guests can enjoy exceptional dining at four distinctive venues: Dry Martini for classic cocktails and sophisticated ambiance, Epoque by Gran Melia for contemporary cuisine, La Terraza del Fenix offering outdoor dining with stunning city views, and Restaurante Aduana featuring traditional Spanish flavors. The hotel also features an elegant piano bar for evening entertainment.
Where is Gran Meliá Fenix located in Madrid?
Gran Meliá Fenix is perfectly positioned in the heart of Madrid's most exclusive district, in the business and shopping area. Guests can enjoy walking distance access to the National Library, Retiro Park, and the Triangle of Art formed by the Prado, Reina Sofia, and Thyssen Museums. The location is also ideal for exploring stylish stores along Ortega y Gasset and the historic city center.
What room amenities can I expect at Gran Meliá Fenix?
Guests can enjoy luxuriously appointed accommodations featuring air conditioning, color television, high-speed data ports, direct dial phone service, in-room fax capabilities, premium hairdryers, and well-stocked minibars. Room sizes range from 25 square meters for Deluxe Rooms to an impressive 200 square meters for Presidential Suites, with select suites featuring private terraces with jacuzzis.
What wellness and recreational facilities are available?
Guests can enjoy exclusive wellness services through the hotel's partnership with Sensay specialist beauty center, offering in-hotel massages, anti-stress treatments, and personal training sessions including Pilates. The hotel also provides special access agreements with Madrid golf courses and various sport facilities including tennis courts, paddle courts, swimming pools, and outdoor sports activities.
What exclusive services does Gran Meliá Fenix offer?
Guests can enjoy superior personalized service including dedicated butler service, comprehensive secretarial services, professional public relations assistance, and the exclusive Royal Service. The hotel features a private garage, professional hair styling services, and a fully equipped Business Centre with internet access, fax, photocopying, translation services, and printing facilities.
What are the cancellation and booking policies?
Reservations must be cancelled 24 hours prior to 2:00 PM on arrival day to avoid penalty charges. All reservations require a credit card guarantee at time of booking, with deposits accepted for guarantee and late arrival protection. Cancellations made less than 24 hours before arrival or no-shows will incur a one-night stay forfeiture fee.
What is the children and extra guest policy?
Children aged up to 2 years stay free of charge. Children from 3 to 11 years are charged 60 EUR daily (including VAT), while children from 12 to 18 years are charged 120 EUR daily (including VAT). Extra beds are available in most room categories, and breakfast is available for 30 EUR per person with 50% discount for children. Professional babysitting services are available upon request.