Banyan Tree Hangzhou
Exclusive Complimentary Perks
- A Room Category Upgrade*
- Complimentary Breakfast for Two Daily
- A $100 Hotel Credit**
- Free WiFi
- Late Check-Out, Subj to Avails upon Request
* The Room Category Upgrade is subject to the availability of the next category from the category booked, at the time of check-in.
** The Hotel Credit is per stay and may be used towards Food & Beverage Charges or a Spa service on property valued at $100 or more. Same applies even when multiple reservations are made for a stay on consecutive days that result in “back-to-back” dates. There will only be a one-time Hotel Credit for the entire duration of any reservations over consecutive days.
Perks Comparison
| Amenity / Perk | Standard Online Booking | WhataHotel! Booking |
|---|---|---|
| Daily Breakfast | Room Only (Breakfast is Usually Extra) | Free Breakfast for 2 Daily |
| Room Upgrade | None | Priority Upgrade if Available at Check-in |
| Hotel Credit | None | $100 Credit |
| Internet Access | At an Additional Charge | Free Wi-Fi Access |
| Any Special Offer | Not Combinable With Any Other OfferVaries | Combinable with the Exclusive Perks |
*The Perks are verified by Lorraine Travel, a Preferred Partner agency, in business since 1948.
Frequently Asked Questions:
What is the best way to book Banyan Tree Hangzhou?
The best way to book Banyan Tree Hangzhou is through WhataHotel!, operated by Lorraine Travel, a Preferred Partner of Banyan Tree. Founded in 1948, Lorraine Travel brings over 75 years of expertise in luxury travel, ensuring you receive exclusive benefits including complimentary daily breakfast for two, a $100 property credit ($200 for suites), potential room upgrades based on availability, and VIP status throughout your stay at this legendary Hangzhou resort.
Where is Banyan Tree Hangzhou located?
Banyan Tree Hangzhou is nestled within Xixi National Wetland Park, the only one of its kind in China. Guests can enjoy a prime location just 15 minutes from Hangzhou city and West Lake, making it an ideal retreat that combines natural tranquility with urban accessibility.
What dining options are available at Banyan Tree Hangzhou?
Guests can enjoy exceptional dining experiences at five distinctive venues: Water Light Court, Bai Yun Chinese Restaurant for authentic local cuisine, in-villa dining for intimate meals, destination dining for unique culinary adventures, and Jiu Xian. Each restaurant offers a unique ambiance and culinary journey.
What types of accommodations are offered at Banyan Tree Hangzhou?
Guests can enjoy luxurious villas and suites ranging from Water Terrace Suites with garden views to exclusive Spa Sanctuary Villas featuring outdoor jetpools and private spa treatment rooms. The resort offers two-bedroom options perfect for families or couples traveling together, each thoughtfully designed with private courtyards, spacious living areas, and stunning wetland or garden views.
What are the check-in and check-out times at Banyan Tree Hangzhou?
Check-in is available from 3:00 PM and check-out is required by 12:00 PM. This schedule allows our housekeeping team to ensure every villa and suite meets Banyan Tree's exceptional standards for your arrival.
What is the cancellation policy at Banyan Tree Hangzhou?
Guests can cancel their reservation without charge up to 7 days prior to arrival. Beyond that timeframe, the full amount is non-refundable, even if the booking is cancelled or modified. The full amount of stay is payable in advance by credit card on the day of arrival.
Are children welcome at Banyan Tree Hangzhou?
Children under 12 years old can stay complimentary when accompanying adults, using existing bedding. Extra beds may be reserved at no additional charge, subject to availability, making it a family-friendly luxury destination.